Category: Learning From Mistakes
Where Is Your Focus When Mistakes Happen?
True leaders focus on positives while others are trapped dealing with negativity. How did you react the last time something went wrong in your department or organization? Did you focus on the negative events leading up to the problem? Did you identify fault and take the necessary disciplinary action? I don’t remember when or where...
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Learn From Mistakes
A mistake is when someone makes a bad decision resulting in a negative outcome. A “mistake” does not include a deliberate act of malice or insubordination. So when a well-intentioned employee makes a mistake consider the following coaching steps (LEARN acronym): Listen—allow the employee to tell the entire story and express his or her feelings....
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Seize Growth Opportunities
Most managers know and even believe the mantra, “We can learn a lot from our mistakes.” Just think about a major on-the-job mistake you have made and then consider the lessons you have taken from that mistake. Isn’t it easier to remember those lessons that were accompanied by heartaches and disappointments? Try to remember how...
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Employees Aren't Loyal To Companies
Employees are loyal to people, not companies. Just think about your all time favorite job and I’ll bet you loved the people you worked with, including your boss. Now think about how he or she made you feel about yourself and your work. I have posed this very scenario to participants in my workshops for...
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